Privacy policy

Last updated: May 2, 2026

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

b. Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website

c. Order Information

  • Products purchased
  • Transaction details
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your purchase or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and ensure website security

3. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Understand user behavior and website performance
  • Offer personalized content and recommendations

You can modify your browser settings to decline cookies, but this may affect certain functionalities of the website.

4. Third-Party Services

We may use trusted third-party service providers to support our operations, including:

  • Payment gateways
  • Shipping and logistics partners
  • Analytics tools (e.g., website traffic analysis)

These third parties only access your data as necessary to perform their services and are obligated to protect your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Customer Rights

As a customer, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at zyvrabusiness@gmail.com

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: zyvrabusiness@gmail.com
Address: Malviya Nagar, New Delhi