Terms of service

Terms of Service

Welcome to [Zyvra]. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

  • You must provide accurate, complete, and up-to-date information when creating an account.

  • You are responsible for maintaining the confidentiality of your account and password.

  • We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent activities.

2. Pricing and Payment

  • All prices are listed in INR and are subject to change without prior notice.

  • We reserve the right to modify or discontinue products at any time.

  • Payments must be made through our approved payment methods. Orders will only be processed after successful payment confirmation.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and details are accurate.

  • However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

  • Minor variations in colour or appearance may occur due to screen differences.

4. Order Acceptance

  • We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected fraud.

  • If your order is cancelled after payment, a full refund will be issued.

5. Shipping and Delivery

  • Orders are typically processed within 2–3 business days.

  • Delivery timelines may vary depending on your location and courier services.

  • Delays caused by external factors (such as weather, logistics issues, or public holidays) are beyond our control.

6. Returns and Refunds

  • Returns and refunds are subject to our Return & Refund Policy.

  • Customers must follow the specified process and timelines to be eligible for returns or exchanges.

  • We reserve the right to deny returns that do not meet our policy conditions.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent activities

  • Violating any applicable laws or regulations

  • Transmitting malicious software or harmful code

  • Attempting to gain unauthorized access to our systems

8. Limitation of Liability

  • To the fullest extent permitted by law, [Zyvra] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability shall not exceed the amount paid by you for the product in question.

9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in India.

10. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [zyvrabusiness@gmail.com]

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.